Refund policy

SHART-TEES RETURN & REFUND POLICY

Thanks for shopping with Shart-Tees! Most of our merchandise is made especially for you when you place your order.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at shopsharttees@gmail.com as soon as possible after receiving your order.

Please include your order number and clear photos showing the problem. We’ll review the issue and, when appropriate, arrange a replacement or refund.

SIZE & CUSTOMER ORDERING ERRORS

Because our products are made to order, we generally cannot accept returns or exchanges because you ordered the wrong size, selected the wrong color, entered an incorrect shipping address, or simply changed your mind.

Please review the product description, sizing information, color, quantity, and shipping information carefully before placing your order.

CANCELLATIONS & ORDER CHANGES

Orders are sent into production quickly. Once an order has entered production, we may not be able to cancel it or make changes.

If you notice a mistake immediately after ordering, email shopsharttees@gmail.com and we’ll do our best to help.

REFUNDS

If a refund is approved, it will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Nothing in this policy limits any rights you may have under applicable law.

QUESTIONS?

Email us at shopsharttees@gmail.com and we’ll be happy to help.